Aerco ProtoNode Gateway Rev 1 (with internal LEDs) Instrukcja Użytkownika Pobierz pdf (Strona 23)

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USER MANUAL

AERCO/ProtoNode Gateway

OMM-0080_0D

AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, New York 10913 • Phone: 800-526-0288 VD2:011712

GF-129

Appendix A.2 - Troubleshooting Procedures for Connection Problems

• Confirm that the network cabling is correct

• Confirm that the computer network card is operational and correctly configured

• Confirm that there is an Ethernet adapter installed in the PC’s Device Manager List, and that it is configured

to run the TCP/IP protocol.

• Check that the IP netmask of the PC matches the ProtoNode. The Default IP Address of the ProtoNode is

192.168.1.24, Subnet Mask is 255.255.255.0

o Go to Start > Run

o Type in “ipconfig”

o The account settings should be displayed

o Ensure that the IP address is 192.168.1.xxx and the netmask 255.255.255.0

• Ensure that the PC and ProtoNode are on the same IP Network, or assign a Static IP Address to the PC on the

192.168.1.0 network using the Remote User Interface Utility.

• If Using Windows XP, ensure that the firewall is disabled

• Ensure that all other Ethernet cards active on the PC, especially wireless adapters are disabled

• Refer to the Field Server Troubleshooting Guide which can be found at www/protocessor.com/downloads/

under documentation

• Confirm that the network cabling is correct

• If write values are lost from time to time, check that the timeout values for the ACS, BMS II, C-More and the

host system are compatible. Refer to Section 4.5 in this manual for more information.

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Aerco ProtoNode Gateway Rev 1 (with internal LEDs) Instrukcja Użytkownika Strona 23